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"The pros and cons of working in a call center" by C Philip article reference:

"The pros and cons of working in a call center"
by C Philip

"I have worked only in American call centers. I expect overseas call center employees have had some different experiences, but I feel like I can give a good generalization as so many American companies are putting their call centers abroad, and Americans are the primary callers."


1. You get to sit in a cubicle in front of a computer all day. In free air conditioning or heat. That's better than some of the stand-up-run-around jobs I've had with barely functioning heating and cooling systems.


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